Create and Share a Payment Link for Your Business

Give customers a simple link they can use when they are ready to make a payment. Create a link, share it through the customer conversation, and make payment collection easier to access digitally.

Easy to create • Built for everyday business payments

Make it easier for customers to reach the payment step

A customer may be ready to buy even when they are speaking with your business through a message, enquiry or another digital channel. But when it comes to the actually process of buying you get stuck. How do you get him to pay? The customer is waiting, and time is everything in modern day transactions as the moment you blink the customer is already ahead to the next alternative. So how does remote transaction actually take place?

This problem is solved by offering them a payment link. A payment link gives the business a direct way to move that conversation towards payment without requiring the customer to be standing at a physical counter and not only makes the process of payment quicker but reduces the effort of storing and bank visits.

Payment links are part of the broader customer journey under Online Payments .

What is a payment link?

A payment link is a shareable link that gives a customer a digital route to make a payment.
Businesses can use payment links for business when a customer needs a convenient way to continue from a conversation or purchase decision to the payment stage.

Instead of relying only on an in-person payment interaction, a digital payment link can become part of the business's online customer journey and can even make the process of offline transactions quicker aswell.

Make it easy to collect payments

Payment links help to close the customer journey as it provides the last and the most important step which is collection of payment and with having Online stores it makes collection quite easier aswell. As it was mentioned above aswell merchants need not worry of counting as the link payment makes sure that the money is wired directly to your bank account. So in a way it eases the transaction process of both merchant and customer. Just create & share payment link whichever medium you are communicating with merchant and the digital payment link does the rest.

Benefits of using payment links

  • Give customers a digital payment route — A payment collection link can make digital payment access part of the customer's existing interaction with your business.
  • Support customers beyond the physical counter — A payment link without website can be relevant when the immediate goal is simply to give a customer access to a payment route.
  • Connect customer conversations with payment collection — Rather than leaving the payment stage disconnected from an enquiry, businesses can introduce the link at an appropriate point in the conversation.

Where payment links can fit

After a customer enquiry
When a customer has decided to proceed, provide a payment route as part of the next step.

Alongside an online catalogue or store
Connect product or service discovery with the wider digital-payment journey.

Through a business QR journey
A QR-led customer interaction can connect people to your wider digital presence, with payment links supporting the payment stage when relevant.

For small-business customer conversations
A payment link for small business can support situations where customers and businesses are already communicating digitally.

Frequently asked questions

What is a payment link?

A payment link is a shareable digital link that provides a customer with a route to make a payment.

Can a small business use payment links?

The feature is relevant to payment links for business and payment link for small business search needs. Essentially anyone with a online store can use a payment link.

Do I need a website to use a payment link?

The approved keyword set includes payment link without website. The source material, however, does not define the exact technical requirements, so this should be validated during the required human review before publishing.

Make the payment step easier to reach

Add payment links to the digital journey you already use to communicate with customers.

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